Great location, beautiful lake view, amazing food, clean rooms, friendly staff, welcoming atmosphere.

Can’t fault anything about it.

amazing and satisfactory breakfasts, with options for babies and also top quality bakery.

Great weekend base! I had a blast here, everything was top-notch, and the location was spot-on, right next to downtown and the city center. 🌟

The food was amazing and served in the restaurant. The room was neat and practical with good amenities and my experience was really enjoyable.

I was pleasantly surprised by the unique concept of Richemont Hotel. It was not only a comfortable place to stay, but also a cookery/bakery school! The lake views were stunning, and the convenience of buses into the city right outside the hotel made exploring Lucerne a breeze. The food and service in the hotel restaurant were excellent, particularly the breakfast. I highly recommend this hotel for its unique experience and great location.

This hotel is perfectly situated with easy access to public transportation. It is right on the 24 bus line, making it very convenient to get in and out of Lucerne. The staff was friendly and the basic amenities provided were satisfactory. Our room on the second floor had an excellent view and comfortable twin beds. The breakfast offered a wide variety of bread, with at least 20 different types, all of top quality.

All in all, our stay at this hotel was excellent and we had no complaints.

The location of Richemont was perfect for exploring the city, with easy access to museums and a beautiful lake just across the street. The staff were incredibly helpful and the underground parking was a great convenience. the hotel was very accommodating.

Opposite the beautiful lake and close to the bus station, this hotel made it easy for me to get in-and-out of this city. The breakfast buffet was my favorite part of the stay, with a huge variety of breads and pastries, and delicious coffee. The staff was incredibly friendly and helpful, making my stay even more enjoyable.

Nothing.

New, clean, and spacious apartment with stunning lake view. Free bus ticket provided for convenient exploration of the city. Helpful and knowledgeable staff fluent in English.

I had a great time during my holiday at this hotel. the staff was very kind and accommodating, providing a baby bed and high chair for my little one without even asking. They also gave us a bus pass for easy city transportation. the location is super convenient, only a 10 minute bus ride to the old town. the room was clean, spacious, and had a very comfortable bed. the breakfast spread was amazing, with a variety of delicious foods to choose from.

After 5pm, everything seemed to shut down and we were confused about how to enter and exit the building. the restaurant staff could have been more welcoming and helpful with the menu, especially since we didn't speak the local language.

This hotel is perfectly situated right by the lake, offering guests a beautiful view from their rooms. The location is very convenient as it is right on the 24 bus line, making it easy to explore the surrounding area. The staff here are friendly and provide great service. The breakfast served is outstanding, with a wide variety of bread options to choose from.

No mention of any negative aspects.

the staff went above and beyond to accommodate us, even allowing us to check in early and providing free transportation tickets. The food was gourmet quality and the hotel was clean with a beautiful view of Lake Lucerne. Easy access to the lake made for a safe and enjoyable morning walk.

I recently stayed at this hotel and was pleasantly surprised by the value for money. The prices were very reasonable, especially considering the attention to detail and the excellent location. The hotel is conveniently located right on the 24 bus line, making it incredibly easy to travel in and out of the city. It's also situated in front of the lake, providing a beautiful view. Additionally, the staff was friendly and attentive, ensuring that all my basic needs were met. I especially appreciated the clean and comfortable room on the second floor, which had twin beds and an excellent view. The breakfast offered a wide variety of options, with at least 20 different types of bread, including top-quality bakery items.

Everything was satisfactory.

Great breakfast and friendly staff. The hotel location near the lake is wonderful, perfect for nature lovers. The free bus ticket to go around the city is a plus.

The hotel's opening hours are very restrictive, which makes it difficult to come and go at will. During the weekend and after 5 pm, entering the building is cumbersome, and there's no help available.